Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,345 Reviews)
Rating breakdown 130,345 reviews
5 Stars
86,896
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,593
85%of customers recommend this product.
(
41,637 out of
48,865)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: TM12
from Fredericksburg, VA
Verified Purchase:Yes
Been using the software for years, easy enough to follow along and submit my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MargePat
from Baldwinsville, NY
Verified Purchase:Yes
I have been using this program for several years now. My only complaint is that one cannot print out the basic 1040 forms for filing without all the accompanying schedules.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DW in AZ
from AZ
Verified Purchase:Yes
When clicking the little 's for more info some were just plain useless. It refers you to look it up outside of the software
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DrKauai
Verified Purchase:Yes
Federal works well except when it comes to K-1s, then it gets messy. The states still have a big when it comes to excluding tax exempt bonds/funds. The situation gets even messier when filing a state as a non resident. Not fond that they don’t give you at least one file per state. Would be nice to have a discount when purchasing multiple states.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxbegone
from Dundee, MI
Verified Purchase:Yes
Crystal was phenomenal in all aspects of helping get my taxes completed and sent in so quickly I will never be doing them myself ever again.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimmy S
from Indiana
Verified Purchase:Yes
The software was easy to use and concise compared to turbo tax. But it did crash a few times and the tax forms took for every to be ready.
Other than that I would still choose to use HR block from now on.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AL67
from Northwestern PA
Verified Purchase:Yes
I like the software, I just think the cost for the state e-file should be included since I purchased the software. I will probably look for a software that includes the state e-file next year. I had to do my return as well as my daughters and got dinged both times for it, I had more in e=file fees than I did the software.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nipperdon
from Valley Springs CA
Verified Purchase:Yes
Have used H&R Block program for many years. Quick, reliable and easy to use. Makes the tax requirement much easier to handle every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock