Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,346 Reviews)
Rating breakdown 130,346 reviews
5 Stars
86,896
4 Stars
24,012
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,637 out of
48,865)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: EmiSu
from California
Verified Purchase:Yes
I use this product, because it’s very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mtkabiker
from Minnesota
Verified Purchase:Yes
I should be able to make the text larger without pushing important features off the page and it would be easier to read if the text was black rather than grey.
Importing forms is easy but it can be hard to find all the values for the required validations as they are somewhat nested.
Other than these user aggravations I find the tax software works pretty well
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: NowThen
from Idaho
Verified Purchase:Yes
I've used H&R for several yrs. Each year's version is easier to use.
Request: Easier wat to create dummy/scenario return/s to help with RMD & QCD planning. And to calculate potential prepayments to avoid underpayment penalties.
Request: Easier wat to create dummy/scenario return/s to help with RMD & QCD planning. And to calculate potential prepayments to avoid underpayment penalties.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Baboon69
from Honolulu, Hawaii
Verified Purchase:Yes
Does detailed checks of information to weed out any issues. Then you must resolve.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Coloradotaxpayer
from Colorado
Verified Purchase:Yes
Does a good job but could be improved if it handled K-1 forms better.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tch1234
Verified Purchase:Yes
Unable to upload my tax return. Huge inconvenience.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ken2883
from Madison, WI
Verified Purchase:Yes
I have used H&R Block software for several years. Importing the previous year’s information is easy and the interview style of completing your taxes is generally clear and intuitive. Occasionally, the program asks a question that requires a lot of research or “guessing” but most are simple. It usually takes me 2 - 3 hours to complete both federal and state programs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jim A W
from Berkeley Heights, NJ
Verified Purchase:Yes
Generally speaking, I like the software, BUT it did not allow for the electronic submission of the New Jersey tax return if there was a K-1 in the return. :( I would recommend this product unless the taxpayer has a K-1
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock