Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,346 Reviews)
Rating breakdown 130,346 reviews
5 Stars
86,896
4 Stars
24,012
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,637 out of
48,865)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Taxuser47
Verified Purchase:Yes
Overall product is great. However, frustrating no communication when the e-file service went down and charged my credit card several times.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Ski man
from Greensburg, IN
Verified Purchase:Yes
I have used the H&R Block software for more than 20 years, even before the name was changed to H&R Block. Always works well. Used for multiple jobs and rental properties and easy to input data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: htennek42
from Traphill, NC
Verified Purchase:Yes
Easy and accurate tax software. Walks you through your taxes to your best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tiggerdl
from Portland, Oregon
Verified Purchase:Yes
This is the third year that I used the h&r block software and I think it figured my taxes very well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FJBoggin
from Richfield, WI
Verified Purchase:Yes
I purchased this and completed my taxes and my brothers taxes without any errors
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxes in 2 states
from Missouri
Verified Purchase:Yes
While I like the basic software. If you have to buy a second states software that states software costs as much as the original purchase of the deluxe software +state software. That is too expensive in my opinion.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TaxSemiPro
Verified Purchase:Yes
Every year there are more errors, more delays in getting final forms, and it becomes harder to navigate through the program and enter all the needed information.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kirkb58
from Hartford, WI
Verified Purchase:Yes
I have used the HRB software for years. This year I had some challenges understanding how to complete a couple of new topics I have not had to deal with before. I did not expect to have to spend extra for help with tax questions. I chose to research on IRS sites to get my understanding but it took a lot if time. I do not expect to have these issues going forward.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock