Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: paulBHS
from N. Olmsted, OH
Verified Purchase:Yes
I feel confident that tax returns prepared by the software will be accurate and complete.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BillgIi
from Spokane WA
Verified Purchase:Yes
Have been using for years and plan to continue! Great program.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joeswell
from NJ
Verified Purchase:Yes
Makes filing easy… just follow the prompts… unless your return is complicated, much cheaper using a. Tax accountant…
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Posted by: SanjoyC
from Atlanta
Verified Purchase:Yes
I buy this every year and it works perfect for me!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Not in use
from Nevada, Iowa
Verified Purchase:Yes
I have been using this product for at least the last 6 years. Makes doing my taxes a lot easier. The program one step down would be sufficient but does not include the state form.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MKSCMS
from Boulder, Colorado
Verified Purchase:Yes
I can’t believe how poorly this program supported claimin the Electric Vehicle Incentives that were so prevalent this year. It didn’t even support the state form critical to the claim even though it did show a zero balance for the credit that couldn’t be changed in the summary. I had to file my state return otherwise or my refund would have been MANY thousands of dollars less.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Samm50
from Chicago, IL
Verified Purchase:Yes
I have used H&R BLOCK Deluxe and State Tax Software for many many years. I have also used other tax software and so far, H&R Block has proven to be the best choice for me.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: VISUALLY IMPARED USER
from St. Charles MO
Verified Purchase:Yes
The software is good.... Can't say it is anything better than your competitors. You get the job done. The BIGGEST lacking item in your software is being ADA friendly. Allow me to choose a font that I can read. And at the same time allow the windows to become scrollable so the larger font I need can be applied to support windows.
Also then interview never told me that I might not need to file taxes for my one child. It just allowed me to keep on going through the interview as though she was supposed to file taxes. I think it should have been smart enough to say ... are you sure you really need to file a tax return.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock