Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,346 Reviews)
Rating breakdown 130,346 reviews
5 Stars
86,896
4 Stars
24,012
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,637 out of
48,865)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: rwm67
Verified Purchase:Yes
Dismayed by the really late final update to the program. But, hated the stress caused by the software glitch that wouldn't allow me to submit my federal return the night of 4/14 and continued the frustration until about 3:15 pm of tax day.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Posted by: Lilor
from NY, NY
Verified Purchase:Yes
I’ve used this product for years and appreciate the carryover of pertinent information.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Albany Resident
from Albany, NY
Verified Purchase:Yes
Just need to read the directions, answer the info, work to the end. Easy!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nick1957
from Alabama
Verified Purchase:Yes
I use this software every year. However this year I didn’t file until April 14. Your server was down until 4 am 15 April. Not good. Error messages were insufficient with no estimate of when it would be back up. Finally worked.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sharacoe
from Detroit
Verified Purchase:Yes
I had a question regarding the use of the software, and they no longer have any dept (no tax expertise) with answers to tax questions. I’ve used for at least 15 yrs!
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1freddie
from Pa
Verified Purchase:Yes
Changed from another years ago. No problems to date and a good value for the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Thetaxfail2024
from Dallas
Verified Purchase:Yes
Went down on Tax Day and will never trust this company again.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Show Me
Verified Purchase:Yes
Been using H &R Block software for years. It works for me or I wouldn't keep using it. Thanks H & B.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock