Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,346 Reviews)
Rating breakdown 130,346 reviews
5 Stars
86,896
4 Stars
24,012
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,637 out of
48,865)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Satisfied405
from Carrollton, TX
Verified Purchase:Yes
Have used Bach for many years with satisfactory results
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pat5023
from Jacksonville FL
Verified Purchase:Yes
I've been using this software for over ten years. Easy to understand and provides detailed guidance on a range of tax issues. Thanks
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Aunt Anne
from Pa
Verified Purchase:Yes
I’ve used this software for the past 6 years and it works great
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: slord0520
Verified Purchase:Yes
constant issues with the EV creit form and only weekly updates delayed me in doing my taxes.
You should just ask if someone has an old IRA basis from past
You should just ask if someone has an old IRA basis from past
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bobin
from TX
Verified Purchase:Yes
I haven't mastered every tax topic in the program, but it guides me accurately and safely through to completion.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ranga62
from Ann Arbor, MI
Verified Purchase:Yes
Have been using this software for along time, like its features and familiarity does help in completing the taxes quickly
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MNTom
from Minnesota
Verified Purchase:Yes
Software is easy to use and pulls information from year to year. I had an issue this year when I submitted my taxes and the software told me my spouse’s SSN was already used on a return so I couldn’t file electronically. I spent 1.5 hours on the phone with the IRS to find out that my wife’s SSN was in fact fine and probably a glitch in HR Block. Not a fun time worrying about a stolen identity over the weekend while I waited for Monday morning to call.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dfw2025
Verified Purchase:Yes
Ben using for years and trust it, could use more information on where and why certain deductions or taxes are being used in my specific return. And I accidentally didn’t use the automatic payment feature. The tool let me bypass it without checking.
Pros: Easy to prepare, Maximizes refund
Value
5
Written by a customer while visiting HRBlock