I have used H&R Block's software for the past 10 years and have never had a problem. Previously used a different tax software but once I switched to Block, I stayed. Used it for myself and both my parents. Only complaint is that they do not include one state submission for free. Especially if you don't need 5 federal submissions.
Difficult to navigate. Could not print state program Help is a joke
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this software for a number of years and a have had no problems with the instructions that are included in the package. Will be using it next year and beyond.