I use H&R Block Deluxe software every year to do my own taxes. This makes it so easy for me as I don't have to be an accountant to complete. Very easy to navigate and understand. Easy to save copies in PDF format and process electronically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I purchased the Deluxe version this year after using the Basic for many years. I felt that the Deluxe offered no more ease in completing my tax turn than the Basic version. I always have problems understanding how to fix issues when going through the Accuracy Review. I ended up just deleting the forms in question to proceed, not understanding if that was corrrect or not.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this software since it was originally developed (30 years+?) It continues to be my go to for tax preparation software. H&R has done a good job on further development of the software.
I was able to complete the taxes, but the program did not recognize the attachment was available. Also the uploading to the IRS kept failing unlike last year. I ended up placing documents in the mail.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.