I have been using it for many years, and it makes it easy to prepare my federal taxes, and then turns it into my State Income Taxes. It pulls in last years filing details, and prompts me for this years numbers. Sometimes, after the accuracy check I get a message to review or fix something that confuses me. Thee is not a mistake, but the checker thinks there is something missing; but I get to a solution and move on. Wish I didn't have to pay for state e-filing.
Easy download and easy page by page to help comple
on April 26, 2024
Posted by: Anonymous
from NewBern
Verified Purchase:Yes
Everything was pretty easy, except when doing my federal taxes I did pass by where to enter my personal property tax, I had to go back and find where I needed to enter them. It would be cool if the app knew what you entered prior years and would alert you that you missed it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I reached out for help in the software, online , the support help was simply not there.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I got the Alabama state program and the program omitted some additional income that was on my federal return and not reported on my state return. I had to file an amended return. Next year I will do my state taxes without your help.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.