Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,354 Reviews)
Rating breakdown 130,354 reviews
5 Stars
86,903
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,644 out of
48,872)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Jrgallegos
from Santa Fe NM
Verified Purchase:Yes
I am not happy I was charged to send state and paid for it twice.
I ended up mailing it.
I ended up mailing it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mikey in SoCal
from Coachella Valley, CA
Verified Purchase:Yes
I've been using H&R Block's software for many years, and overall, the package is pretty good. However, there are a few spots where I think it could do better, particularly in the section dealing with investment income. I really like H&R Block's guarantee for audit support, and given HRB's extensive experience, I feel comfortable trusting my taxes to them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DDid
from Arizona
Verified Purchase:Yes
I like this tax software and have for several years used it. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Crog1977
Verified Purchase:Yes
I stay with H&R for my software needs because I have learned how to navigate the software so for that reason it works best for me. However there are some nuance and bugs that prevent it from being a streamlined experience.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: UtahBuck
from Sherwood, OR
Verified Purchase:Yes
I have used H&R Block tax software for years and I rely on it.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AR60
from Amarillo, Tx
Verified Purchase:Yes
As always, easy to fill out and was able to get my refund quickly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AL2000
from Delaware
Verified Purchase:Yes
Been using HR Block for many years and could not be happier. It's easy to use, guides you through all the questions, but also allows to fill the forms directly if preferred. Never had any issues and always got my optimal refund.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Zski
from Denver, Co
Verified Purchase:Yes
I had to keep waiting for block to do software updates before I could file. Had to wait until April
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock