Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,354 Reviews)
Rating breakdown 130,354 reviews
5 Stars
86,903
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,644 out of
48,872)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: JAM73
from Madrid Ia.
Verified Purchase:Yes
User friendly & very simple to navigate. Had trouble though with itemized deductions importing to my state of Iowa return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Skepsis
from FL
Verified Purchase:Yes
Have used for many years and will continue to do so.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Markpanda
from San Antonio, TX
Verified Purchase:Yes
I have been using it for many years and so are my family members.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Continued User
from TN
Verified Purchase:Yes
Expectations reached based on prior years of using H&R Block software. At times, the walkthrough questions seemed redundant, but I trusted that the appropriate behind-the-scenes forms were completed. Upon final review all seemed well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Debbie Twist
from Northern California
Verified Purchase:Yes
Was easy to use, but said my taxes were paid with filing extensions and didn't file extensions and didn't follow through with sending payment. I called irs today and still owed the taxes plus penalty!!! Very disappointed with accuracy.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Conwegian
from Washington DC
Verified Purchase:Yes
This product works ok for federal taxes, but state products vary widely. The DC version is a disaster.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Arkansasretired
from NW, AR
Verified Purchase:Yes
I have been using this software for several years, as a senior citizen, I appreciate the consistency and ease of filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: FJLlifer
from Seattle, Washington
Verified Purchase:Yes
I am a volunteer tax counsellor and am required to use TaxSlayer software. And many times I have wished I could use H&R Block tax software instead. The only thing I don't like with H&R Block software is with form 8949 and the inability to use the multiple transactions in a single row (M) AND nondeductible wash sales (W) simultaneously, when reporting covered transactions. I am forced to subtract the wash sales and report them separately. So this is much easier to do using other software. But I like everything else about H&R Block and choose it for my and my sisters personal taxes instead of filing free using the software I use as a volunteer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock