Although I am disgusted with the added on hidden fees - fees to file, fees for a different state, I cannot say I am unhappy with the product. It makes it easy from year to year to import and do my taxes as well as my family.
Easy to use and download, just wish it was a bit cheaper, especially with the FREE IRS software starting to take shape. Will H&R Block follow the IRS lead?
Probably the last year after more than a dozen years.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block online download for years. Extremely user-friendly and the questions are very thorough I feel confident that I received a sound product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast