Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Bernie 1
from Illinois
Verified Purchase:Yes
This software helped me quickly and easily prepare my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John M 3142
from NH
Verified Purchase:Yes
The SW would be much improved if you showed me the entry that was made for this item last year as I am filling out the data fields for this year.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Software worked well until it was time to eFile.
on April 26, 2024
Posted by: jmhill23
from Wadesville, IN
Verified Purchase:Yes
I've used H&R Block deluxe to file my taxes for many years now. This past year I unfortunately waited until Sunday April 14th to submit them. At that time the software gave an error which persisted well into April 15th - Tax deadline day. This caused unwelcomed stress. The error persisted until late in the afternoon and to me this was unacceptable for a tax filing software company.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: rowolf
from VT
Verified Purchase:Yes
I could not have had a worse experience. I wasted many hours trying to send my return without success. Does not even deserve one star.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CCWW
from North Carolina
Verified Purchase:Yes
After multiple years this product continues to an excellent, easy to use tax preparation package.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BobbyMike
from Birmingham, AL
Verified Purchase:Yes
I have used the H&R Block tax preparation software for many years and the software imports key data from the previous year, making return preparation easy and quick. Electronic filing is quick and easy, and free for the federal return.
However, Alabama would not accept my electronic filing this year despite it being essentially the same as previous years. I suspect it is an issue with the state revenue department and not the H&R Block software.
However, Alabama would not accept my electronic filing this year despite it being essentially the same as previous years. I suspect it is an issue with the state revenue department and not the H&R Block software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Already Used 2
from Ohio
Verified Purchase:Yes
The issues began with the fact that it would import last years return. I even got the Helpdesk involved and they couldn’t get it to work either.
I couldn’t download any updates, so I had to download the application again.
You can check my service log for details on my other issues.
I was very disappointed in this year’s system.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MauIsh
from Maui
Verified Purchase:Yes
I have H&R Block's tax software for many years. I have had no issues in using it. Very accurate results and always easy to use!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock