Not happy. Your servers failed on April 15. I will definitely check the IRS free file option next season.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The same errors are not being corrected year over year with this software. There are no questions regarding Estimated Tax payments in the software for either federal or state. You have to search for the forms, then enter them in manually. Also, you have to start the program and enter this information in first or the program won't calculate. There is also 3 3 errors where it asks for information in a form when verfiying and the program will not accept 0 as an answer even when it is zero. Again, these errors have been present year over year and are not being corrected.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve used this for 20 years. The last 3 years have been rife wife errors. The last slightly improprovered.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.