The software is expensive, it is all we have ever used though. I feel we should get one free state e-file for the price we are paying for the software.
Been using HR BLOCK for over 16 years now. It's quick, easy, and painless. I believe it's also the only program that stands with me if audited (which I haven't tested yet, thank goodness!).
I was able to import data from a previous return, which sped things along. There were a couple of stops for worksheets that shouldn't have been necessary, but otherwise, everything worked. Submission was very smooth, and I got a quick refund.
Doesn't do 8606 correctly, doesn’t display all donations, doesn’t show options to minimize tax, charges too much for state filing, printing features are very poor and time consuming, and help/instructions are scant and unclear.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.