Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: VPNav
from Seattle
Verified Purchase:Yes
Have used HR Block tax software for several years, and it has always worked well for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: None lll
from Rockport tx
Verified Purchase:Yes
Changed from TurboTax and no problems at all. Will use again next year
.
.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: nellaq45
from Hot Springs Village, AR
Verified Purchase:Yes
I changed over from TTax several years ago and have never looked back. Great product and I find it easy to use the "forms" to input my raw data and then proceed to go through the interview to ensure nothing is missed. Works well!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Long term capital gains loss not carried over.
on April 26, 2024
Posted by: Bummer2
from Washington State
Verified Purchase:Yes
Updates were slow and the long term capital gains loss carry over was not carried over. This is a huge loss for anyone who missed it. must have had new programers.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hockey Grammy
from Michigan
Verified Purchase:Yes
I buy every year and this year seems to be a much less automated and not a great flow like previous yearsf
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: What99
from Lincoln Park, MI
Verified Purchase:Yes
I had no problems doing either the federal or state income tax returns. It was so easy to complete and send it electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Fred140
from Tennessee
Verified Purchase:Yes
Been using this happily for many years. Works well for investments and stock sales. Some functionality for partnership K-1s but could be a bit better. Imports from previous year and from financial accounts. Easy to follow Q & A.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: evboy
from Phoenix
Verified Purchase:Yes
I've used this software to prepare my taxes for as long as it existed, and used TaxCut (which was acquired by hrblock) before that.
overall. very good. maybe excellent.
this year (tax year 2023) for some unknown reason, the clean car credit Form 8936 was not available until very late; it was ultimately not available until 3/22, but possibly worse, it was listed as would be available 3/1. Then 3/8, Then 3/15, until it was finally available on 3/22.
On the plus side, it calculates the foreign tax credit form 1116 correctly (i tried one of the, smaller, online vendors and they did not!). So in the end, i waited, and everything turned out okay; albeit with some delay on my (large) refund.
overall. very good. maybe excellent.
this year (tax year 2023) for some unknown reason, the clean car credit Form 8936 was not available until very late; it was ultimately not available until 3/22, but possibly worse, it was listed as would be available 3/1. Then 3/8, Then 3/15, until it was finally available on 3/22.
On the plus side, it calculates the foreign tax credit form 1116 correctly (i tried one of the, smaller, online vendors and they did not!). So in the end, i waited, and everything turned out okay; albeit with some delay on my (large) refund.
Pros: Easy to import documents
I would recommend this to a friend!
Written by a customer while visiting HRBlock