Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: SFouch
from NJ
Verified Purchase:Yes
I have used it for the last few years. Very easy to use, with lots in tips and instructions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: M Laugh
from La
Verified Purchase:Yes
I got great support when I needed it. Also when e-filed I got my refund fast.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sbfield
from Plano, TX
Verified Purchase:Yes
I’ve been happy with Kiplinger TaxCut and have been using it does year. No reason yo switch.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: nope dope
from CA
Verified Purchase:Yes
Am a loyal subscriber. Had a bit of difficulty importing dividend and ira data this year. Final audit was helpful to address some federal corrections
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Eoghain
Verified Purchase:Yes
The H and R Block product works fine. It costs too much. I dislike the fact that there is an additional charge for the state e-file.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: JesusN
from California
Verified Purchase:Yes
I have been using Deluxe for so many year however this year I’m very disappointed due to the EV credit form was not ready and it was rejected so many times regardless of the updates, it was rejected about 5 times and every time I updated the program, until I used another software and it was accepted the first time.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jayjay8888
Verified Purchase:Yes
Easy to use but should be free and the government should just tell us how much we owe or are owed
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Naybah
from Maine
Verified Purchase:Yes
I purchase the package online every year because it's easy to use and works so well!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock