Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: NoCanDo
from Pennsy
Verified Purchase:Yes
Technical software issues would not allow me to file taxes.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JohnFM
from Great Falls, MT
Verified Purchase:Yes
I've used this S/W for many years and it always is easy to use and very quickly completes my tax returtns
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill_16102
Verified Purchase:Yes
I am a long-time user and I keep coming back because the software works well and is now familiar. I have to knock a star off because we ran into their e-Filing outage on April 14th and 15th, along with many other users. It was ultimately resolved smoothly, and we didn't need to file for an extension or print and mail, but I was annoyed that it dragged out into the final day. I will use the product again, but the company should know how frustrating this was.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MGriggs
from CO
Verified Purchase:Yes
Easy to use and gives me confidence. Been using the software for many years and I really like it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CEM44
from Birmingham, AL
Verified Purchase:Yes
I have been using the H&R Block tax software for 3 years now and have found it to be reasonably easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ruprick
from Clemmons, NC
Verified Purchase:Yes
About 6 years using your software: very pleased with simplicity, required time, and results.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Longtime user 67
from Iowa
Verified Purchase:Yes
Software works. The graphics looked old 10+ years ago when I started using it and they haven’t improved.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Ultimately gets the job done, but still clunky
on April 26, 2024
Posted by: Taxesseemgrate
from Minneapolis
Verified Purchase:Yes
Bottom line is it lets me file my moderately difficult (several investment vehicles, no real estate) online mostly without problem. The mostly is because there seems to always be at least one detail that I have to chase down, this year it was something about the income from a REIT I gave.
State portion of it is always pretty terrible, any deviation has you filling out your own state forms (this year, for example, had to figure out on my own if I owed a penalty). But, again, ultimately, I can file my state online which is nice.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock