Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: DenAA
from Temecula, CA
Verified Purchase:Yes
I have used H&R Block Tax software for 2012. It is affordable, fast, and easy to use. One must always also pay attention to tax law changes, and changes to their own personal situation. The program offers lots of information as you walk through it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Billy Z
from New Jersey
Verified Purchase:Yes
I have been doing my taxes manually for years. This is so much better!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Roder
from El Cerrito, CA
Verified Purchase:Yes
Great user interface; links to explanations, suggestions how to save on taxes. Convenient on-line filing is included, definitely helps getting refunds fast.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Sadcustomer1080
from Baltimore, MD
Verified Purchase:Yes
The H&R Block software literally has one job, to file your taxes. The servers went down the day before and the day of tax day. This is completely unacceptable.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LwisZ11
from TX
Verified Purchase:Yes
(1) Linux versions really needed because Windows is becoming too tedious, complicated and costly, with Microsoft Windows 11 now forcing users to buy newer computers with motherboards that include a TPM 2.0 chip ("Trusted Platform Module") and throw out their previous but still perfectly good computers.
Microsoft is ending support for Windows 10 next year. After that will H&R Block software continue to work on Windows 10, or will they, like Microsoft, demand that customers buy all new computers to run Windows 11?
And what comes after that? Windows 12, 13, 14 etc. on into the future, each new version requiring ever newer computers? Talk about planned obsolescence and lack of concern for the public!
Microsoft is ending support for Windows 10 next year. After that will H&R Block software continue to work on Windows 10, or will they, like Microsoft, demand that customers buy all new computers to run Windows 11?
And what comes after that? Windows 12, 13, 14 etc. on into the future, each new version requiring ever newer computers? Talk about planned obsolescence and lack of concern for the public!
(2) Aside from that, on Windows 10 H&R Block tax software guides you through the near-incomprehensible IRS forms, but confusion can still occur in places like IRA distributions, which in my case called for an obscure form which I'd never heard of and never received. Deciphering it was impossible.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lebsing
from New York
Verified Purchase:Yes
We've been using H&R Block tax preparation software for six years. The product is simple to use - even for a novice. Year over year, the app is improved. Resolving discrepancies could be easier, but all in all, it's a solid product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: oscar11
Verified Purchase:Yes
I found the version tedious to use. Lacking clear instructions. You live help was not helpful either.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jac39
from Missouri
Verified Purchase:Yes
I've been using the services of the H&R Block software for years and I've been very happy every time. I buy the deluxe version and I pay extra to have my state return electronically filed. I received my state refund within 3 days and my federal within 10 days.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock