Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Mediator V
from D.C. area
Verified Purchase:Yes
Eventually the program let me enter the info needed. There were a few problems along the way, but it was possible to solve them.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Wild Child
from FL
Verified Purchase:Yes
It was easy and simply walks you through the return and asks the right questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good, missed the mark on the state return
on April 26, 2024
Posted by: BigBroTaxPayer
from Colorado
Verified Purchase:Yes
I have been using this for years. I tried the major competitor 2 years back and I came back to Block. It did miss it on my state return this year by a little. The state made an adjustment and sent me less than H&R had calculated. This was the first time this ever happened; not a deal breaker. Do have a hard time importing docs from financial institution. Worked better in the past.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Freddio
from Ohio
Verified Purchase:Yes
I have been using this brand of tax software fo Blockr years. It never disappoints. The cost has been consistent over the years which is welcome.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and prompted for all needed answers!
on April 26, 2024
Posted by: ToddBG
from Riverside California
Verified Purchase:Yes
Quick and painless. Easy to use and install software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 99percent
Verified Purchase:Yes
Been an H&R Deluxe customer more than 10 years. Easy install and mostly intuitive process for uncomplicated returns. Good for those with standard W2s, 1099s, etc. forms. Like final review and audit features to ensure filing compliance. Also like pdf filing feature.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: messedup
Verified Purchase:Yes
2nd year in a row program will not update on either of my 2 laptops had to take my taxes to my brothers house to send .
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 813land
from Tampa, FL
Verified Purchase:Yes
This is likely the best home tax program available.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock