I've used Turbo Tax for over 10 years so I'm very familiar with its ability to walk the user through various scenarios. HR Block is not as easy. For example, the installation procedures required the user to KNOW how to install software in general. It didn't lead the user to start installation when the download was completed. If there were questions about a certain tax situation, HR Block would merely pop up a "pat" explanation -- no examples. Turbo Tax, I believe, uses bots to customize the answer.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have used H&R block deluxe for years and it does the job without too much sweat. My only sticking point is that it doesn't calculate annualized income and expenses (Form 2210) to avoid underpayment to help avoid penalties, so I use a spreadsheet.
I have been using your product to do my own taxes for more than 20 years. I have an older laptop and Win7 O/S and your product still installs and runs perfectly. Thanks for a great experience.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast