Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Chiefs Kingdom
from Missouri
Verified Purchase:Yes
System answers 99% of questions within the software
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CLBJ
from Memphis
Verified Purchase:Yes
I have been using this product for over 30 years, and it has always met my needs completely.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Longtime user z
from Lewiston ny
Verified Purchase:Yes
I’m an accountant and still prefer to use this program for my personal taxes.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Unhappy widow
from MI
Verified Purchase:Yes
I filled them out properly but they were rejected because your system didn’t send the date of my spouse’s death. No refund still and I filled two months ago.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GWVV
from CA
Verified Purchase:Yes
I was able to complete both my federal and state returns in about four hours.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KJandJ
Verified Purchase:Yes
I have used this software for the past few years and have had good success with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Vamith
from Vienna, VA
Verified Purchase:Yes
Product is easy to use with the guided questions. Full forms are available for viewing. My only issue it is sometimes hard to figure out where to get help when the interview doesn’t align with tax form.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Jd59
from NY
Verified Purchase:Yes
Program didn’t recognize previous tax information from last years return, there were some issues with inputting information without guidance. The biggest issue was the inability to connect to the Block server on several occasions.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock