Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: SCOTT3
Verified Purchase:Yes
Works OK. The key benefit is that it is cheaper than TurboTax which works the same (no better or worse). Form 1116 is terrible and does nothing more than doing it all myself. The extra cost to file an extension (a very simple form) is not justified, You should do it for no charge.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GBHept
from The Villages, FL
Verified Purchase:Yes
Generally very helpful software but sometimes difficult to do (or miss) basic functions because you dont see the forms. For example, got rejected first time because I didnt put in an IRS PIN. My bad, but why didnt software ask if I had one (especially since I've had one and used thru HR Block software for the last 5 years)?
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob0630
from Grand Blanc MI
Verified Purchase:Yes
Easy to understand and use. Good back up support by HR Block which I had to use a few times.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SCD1
from Kentucky
Verified Purchase:Yes
I have used H&R Block Deluxe + State for many years and have always found it easy to use, up to date with the tax codes and audit free filings. Highly recommend it and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Everything worked great except the 18 hour outage
on April 26, 2024
Posted by: YurDaddy82
from Wilmington, IL
Verified Purchase:Yes
Great product & experience. The only issue is when the system went down & would not accept the Federal Tax return. Once it was up & running though, no issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: ralphs12
from Mukwonago, WI
Verified Purchase:Yes
I have used H&R Block software for yeas and always continue to use it. It helps me to remain error free and I do my own, my daughter's and my grandson's taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I’ve been using HR Block tax software for 15 years
on April 26, 2024
Posted by: Not a math wizard
from San Jose CA
Verified Purchase:Yes
I’ve been using HR Block tax software for 15 years And it’s been very easy. The Q&A scripting is very good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: drano02
from Richardson, TX
Verified Purchase:Yes
This was my first year using H&R Block. The price was reasonable, it handles investments, and I didn't have to pay for state tax which we don't have here in Texas.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock