Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Kickstnd
from Chicago
Verified Purchase:Yes
I usually buy this each year. Gets the job done way cheaper.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: daphid
from Pueblo, CO
Verified Purchase:Yes
I am most familiar with filling out the form old way. Your system assumes the user is an idiot and walks through WAY too many questions to arrive at a fairly simple answer.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nick Kram
from New Jersey
Verified Purchase:Yes
I have been using HR Block for many years. Never considered switching.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Terry1923
from Orlando FL
Verified Purchase:Yes
Treatment of my rental income from a timeshare was confusing and not the same as it was in previous years.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: A C Dan
from San Ramon CA
Verified Purchase:Yes
It’s cheaper than having a tax preparer do our taxes. Some features such as stocks gain/losses calculations made it so much simpler just by downloading from the firm.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jmarr
Verified Purchase:Yes
I have used this software for years. Easy to understand and use. Never had problems.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Centreville VA
Verified Purchase:Yes
OK Not much to say Need to re structure sequence of information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: gmam
from CT
Verified Purchase:Yes
Was more difficult to complete this year than any other year.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock