Changes that were made didn't make it better but more complicated and when I called for an explanation I was charged for it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I was wrapping up and it passed the audit. Submitted it to IRS but your update happened while finishing which gutted the data. Had to submit it on paper
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
H&R Block deluxe doing my taxes easy yet accurate.
on April 26, 2024
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I have been using H&R Block software for at least 20 years. I used to do my taxes on paper so I know how much time the software saves me. It retains information from the previous year which Is a real time saver and helps me to remember all of my info.
I buy this product every year, even though I do not itemize. It has saved me considerable money in the past. I use it for doing "what if" decision making analysis in addition to just filing my taxes. If I want to see the impact of a decision, I can create a sample return to evaluate. I have also found the best time to buy the program is Black Friday. But keep in mind, I have used the program for so many years, it is easy for me to enter data. A first time user may have a little trial and error when inputting data