Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: robrob
from Seattle
Verified Purchase:Yes
While trying to file taxes there was a bad gateway error that lasted a while. I had to waste a day trying to get it to go through while preparing to mail in my return. On top of that, there were a few tax situations that the HR block documentation did not cover and just suggested that I contact a tax professional; Intuits website covered these situations and between that and reddit figured out how to manually do it in the hr block software.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Quincy1099
from Minneapolis
Verified Purchase:Yes
This software program is easy to use and helps de-complicate the process. I like the issue check system when you’ve completed your taxes for the simple reason that if you made a mistake, it can be corrected before you file.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Cmamaz
from Arizona
Verified Purchase:Yes
Price is economical. I wish you could add state filing for free or at least for a smaller nominal amount. Downloading from institutions is great feature.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Willlover
from Cupertino CA
Verified Purchase:Yes
I have used Taxcut for many years. It is easy to use and results in timely refunds.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Dennis BN
from State College
Verified Purchase:Yes
I have used H&R Block for many years. Very easy to use and understand. I have a background in accounting and appreciate its features.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gto1
from Sw Missouri
Verified Purchase:Yes
Always go with them. Great price, service and program
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Russ1002
from Madison,Wisconsin
Verified Purchase:Yes
My wife used to do our taxes but she passed so I had to do my own and it made it so easy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Carlmacs
Verified Purchase:Yes
I was not able to use the online software due to a quirk with my wife’s forms. Fortunately the downloadable software continues to work well for my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock