Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,357 Reviews)
Rating breakdown 130,357 reviews
5 Stars
86,906
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,645 out of
48,873)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
Fine - can’t believe we’re still paying for this
on April 26, 2024
Posted by: Bob28GFY
Verified Purchase:Yes
I can’t believe we’re still paying to file our taxes. Ridiculous. The government knows how much we should owe. Hopefully the day will soon come when this basic software is obsolete.
Pros: Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Speedster58
from Redondo Beach, CA
Verified Purchase:Yes
I've used H&R Black tax prep software for years and never had an issue with the IRS. Keep ,up the good work.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Swizzlestick
from Henderson Nv.89014
Verified Purchase:Yes
This is about the 8th year I've used this software and have been happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gerry33
Verified Purchase:Yes
I am 91 years old and couldn't do it without Block.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Can't Handle Investment Vehicles Ubuquitous Today
on April 26, 2024
Posted by: JMD5309
from Jersey City, NJ
Verified Purchase:Yes
Surprise! I found out while I was doing my taxes that this software does not support limited partnerships trading on the exchanges. I needed to break out the pencil and paper and perform my own calculations. There is nothing about this bug in the literature or advertising. If I would have known this,.I would have retained an accountant rather than using the software.
Additionally, this software loves to flag nonexistent "errors" and forces you to waste time "correcting" what are really software bugs.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DanDerenski
from Weeki Wachee, FL
Verified Purchase:Yes
I had to file 2 of the 3 returns by mail because the application did not recognize the previous year’s AGI. Very annoying.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gulf777
from SE US
Verified Purchase:Yes
The price is very competitive and the program, for the most part, is self explanatory. I have been very satisfied with the product and will continue to use it moving forward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CESA
from Michigan
Verified Purchase:Yes
I bought this the end of 2023. The download was straight forward and the installation went smoothly. The updates were easy to install. Importing previous year data was flawless and made the whole process easy since it takes care of carry forward items. Data entry was clear and import of some forms was easy. Submitting final forms and printing was as expected.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock