I have use the product for several years but this year there were compatibility issues with the Mac version. You could not retrieve the state version nor make updates automatically.
Despite having used Block for years, this year, the IRS rejected my filing. Block reported two errors, but basically said check everything and resubmit, which I did, and it got rejected again. I buy this software, so that I don't have to mail the "blessed" return in, don't tell me to mail it in.
Had to file an extension for my elderly Dad. Tried to file online. Program said nothing wrong, but IRS rejected return. Tried to go back and file paper return, program just kept checking status. Had to file manually