Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(113,949 Reviews)
Open Ratings Snapshot
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product. 
(
31,550 out of 37,548
)
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Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Easy To Use!
on February 18, 2020
Posted by: jcjefferson48
from Lexington KY
I have used this software for several years and I am very satisfied with the results.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Very poor!
on February 18, 2020
Posted by: Not a happy camper 777
from Pennsylvania
This is the worse tax software that I have ever purchased. Just when I thought that I was ready to efile, it tells me that I can not until I update. Now it will not update.. Prior to this I alway purchased TaxCut.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product for taxes
on February 22, 2020
Posted by: rlws
from WI
Verified Purchase:Yes
Easy to use & affordable. Help content is actually helpful!
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
H&RB TaxCut Deluxe is considerably worse in 201
on February 24, 2020
Posted by: Anonymous
from NY, NY
This year's (2019) TaxCut software by H&R Block is not what we had in previous 15 years. There were a number of problems with the software (on PC/Win), e.g., problems with updates, issues with printing, lack of support for resolving inconsistencies. I've used H&RB for over 15 years now, but I'm afraid I can't recommend the 2019 version due to poor quality of the software release.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product that is easy to use
on February 26, 2020
Posted by: KimR1
from NC
Verified Purchase:Yes
This software is easy to download and use. It walks you through the tax process step-by-step with easy to read and understand questions. I use it every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Understand
on February 26, 2020
Posted by: Bama Fan
from Alabama
Been using H&R Block tax software for over five years (probably closer to ten) and have never had any tax issues. Entering information is minimal due to pertinent existing information being imported from previous usage. Deductions and other possible entries are well explained. Tried Turbo Tax, using same information, and amount owed (unfortunately) was higher using Turbo Tax.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Happy every year!
on February 26, 2020
Posted by: OscarJ
from Tampa, Fl
Verified Purchase:Yes
Awesome software, I use every year for the last 15 or so years... very reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Time to try a different program
on February 26, 2020
Posted by: movin4steve
from Tucson, AZ
I've used H&R Block tax prep software for many years (with an occasional stray toward TurboTax) but after this year, I think it's time to bag it. There are multiple glitches in the software including the 1099-B implementation (conflict with form 8495) and I spent hours in queues and chat modes trying to make it work. It is missing many state forms (including Arizona charitable credit forms) which means it can't be used for state e-filing. It crashes periodically and overall, just plain unsatisfying. The interviews are lackluster and cursory at best which leaves lots of opportunity for omissions. The questions and tax code explanations are often poor requiring visits to the IRS website to get dependable guidance. Bottom line - if you have investments or other significant tax factors, walk away.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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