I went all through the proper steps and your software accepted my return and it was submitted electronically. I was in the hospital. To my surprise the IRS failed my return. The two reasons given where the lack of Prior Year's AGI but the other reason you gave was a problem with your system. I have been using your software for well over 10 years. I will not use it again because it is not dependable.
IRS REVIEWED AND REJECTED FINAL SUBMISSION. HR ASSISTANCE REQUESTED.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Unknown Glitch
on June 9, 2018
Posted by: KD48
from Atlanta
I completed my return with the same software in 2016. I did not pay attention to the amount that was calculated from that year on my current 2017 but when I filed my return was rejected. Looking over what had occurred nothing appears to wrong except for that and unknown how this could have happen in the software.
helped made taxes enjoyable to do with a minimum of effort. Thanks
Pros: Easy to fix issues
Cons: Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Keeps Rejecting
on June 10, 2018
Posted by: Dominic1960
from Jacksonville Florida
I have e-filed several times since 5/29 and continue to get rejection notices. I overrode the AGI for 2016 today leaving out commas and putting in the correct figure and still get a rejection. Can you assist or file?
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
generally ok, certain problems
on June 10, 2018
Posted by: Akron
from Akron, OH
In my limited range of experience, all of the electronic tax prep programs are good and excellent value compared to the alternatives (an tax service or do it yourself). That said, compared to the state of the art, H&R Block is average. 2 issues for me: 1. I didn't find the way to calculate estimated state payments. I couldn't even find blank vouchers to print out for next year. 2. I only have mutural funds, nothing exotic. Still I have foreign tax payment for credit more than the bare minimum. The foreign tax payment section is confusing and difficult to work with.