I have used H&R Block Deluxe for at least 7 years and am generally happy with the ease of use. However, this year, when entering my income info, I mistyped the state deduction as $39000 vice $3900 on a total income of about $70,000. The program let me run through to the end, telling me I would receive about $43,000 in refunds and said I had no accuracy errors or audit issues. It took me a while to find my type but I would have thought that the program would be smart enough to note this extreme withholding and take me to that screen to double check my figures. It did not.
I have been using this product for many years, but it seems that development investments have been minimum for all this time. The product is challenging when trying to get to a screen or locate information on a subject. Many time the terminology shifts between notations or help vs. live pages. Most troublesome. Better package integration would help.
Then there is the matter of the cryptic and dead-end comments regarding K-1's. Nuf' said.
Pros: Easy to install, Maximizes refund, Easy to import