Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Don't trust the "take a picture of your W2" part
on February 11, 2020
Posted by: N Anton
from TN
Verified Purchase:Yes
"Take a picture" app did not work well. Took forever to connect with phone camera, and it accepted one W2, then it disappeared later on its own, and I filed the return without realizing one W2 was gone. Now I have to file an amended return. The second W2 never did go to the return and had to enter it manually. Won't trust it again.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Not Happy in Minnesota
from Minnesota
Verified Purchase:Yes
Incorrect Review Process
CustomerServiceNonExistent
CustomerServiceNonExistent
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: J Richardson
from Virginia
Verified Purchase:Yes
My return was rejected because of a problem with H&R Block’s e-filing process. For Windows operating systems, the issue is supposed to be fixed by the end of the day on Friday, February 24, 2020.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
10 days after I filed and after waiting for 45 minutes a couple of times for their chat line where no one ever showed up I finally find out that the IRS rejected my return because there's a flaw in the hrblock software which won't be updated until the 14th could have probably told me that 10 days ago
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Dave Ha
from San Francisco
Verified Purchase:Yes
Software issues every year. I will be going with TurboTax possibly next time around.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from oregon
Verified Purchase:Yes
And you dare to ask if I would recommend this program to others?
First it was rejected and I had to prove it was me to get it efiled, Now your program is screwed up and I have to wait to start the process all over.
Am I going to have to call in and prove my identity again?
I have a large refund and you are not letting me get it !!!
I switched from turbotax many years ago, maybe it's time to switch back
First it was rejected and I had to prove it was me to get it efiled, Now your program is screwed up and I have to wait to start the process all over.
Am I going to have to call in and prove my identity again?
I have a large refund and you are not letting me get it !!!
I switched from turbotax many years ago, maybe it's time to switch back
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block for 2019 Fed. Taxes
on February 14, 2020
Posted by: JimLL
from TN
This is close to 20 years that I have used H&R Block software and I have never had a problem with it. It is easy to use and always accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jgayhart58
from GA
Verified Purchase:Yes
Easy to download, easy to use. Second years we've used H&R Block tax software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock