Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,127 Reviews)
Rating breakdown 116,127 reviews
5 Stars
78,374
4 Stars
20,818
3 Stars
7,020
2 Stars
3,857
1 Star
6,058
84%of customers recommend this product.
(
32,989 out of
39,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
DO NOT USE
on April 17, 2018
Posted by: ADK John
The tax program is fine for the most part, The only tax problem was its not clear regarding info on HSA's. I contribute money to my account in addition to my employer, I saw no info regarding this amount that I contribute. THE HUGE problem is that numerous times there were software glitches that prevented me going forward. I had the firewall down , did everything suggested and the program was not communicating with the HR Block server, it was a nightmare.
Pros: Easy to prepare
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Software did not help me filling the form 8889
on April 17, 2018
Posted by: SanjayN
This software should not ask us to follow IRS guideline and instructions to fill the form. Instead it should fill the form correctly for us.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Will Continue to use H & R Block [I call it TaxCut
on April 17, 2018
Posted by: OmarT
Glad I purchased when I did, a bit to expensive otherwise [online]
Pros: Easy to install, Easy to prepare, Easy to import, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
They have lost too much
on April 18, 2018
Posted by: Lizlizzie2
When I first started using H&R Block, they had real help screens, not just a link to the IRS site. I can do that myself. They also had a comparison of your numbers between last year and this year. That is gone. Basically, it's a fill in the blanks and I can do that without spending money on a tax program. I am completely disappointed of how much has been dismissed from this program that used to be there and after using it for over 15 years, I will be looking for something else for next year.
Pros: Easy to install, Easy to import
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Solid Tax Software with moderate Issues
on April 18, 2018
Posted by: seigell
HR Block has always been Solid at the core competency of Tax Filing. The UI is starting to seem both Dated and Obtuse - far too many Menus in an age of Popouts and Pages. And the support for peripheral elements such as PDF Printing (insists on installing a 3rd-party PDF product when Windows10 has native PDF support) and Backup Copies (no acknowledgement of Cloud / Internet Drive storage) is positively Outdated.
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
So Easy To Use!!!
on April 18, 2018
Posted by: submariner735a
The program not only guides you but, also, gives in-depth details for each section should you have additional questions/concerns. Plus, the 'scan pdf' feature to read W2s is a great timesaver!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Experience
on April 18, 2018
Posted by: AKGraham
This years product is much more informative than previous versions. Easy to use and quit and concise
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Very poorly tested product
on April 18, 2018
Posted by: xxxxyyuuu
This ise thisr th (a good example of result of text data entry). I am very disappointed in the usability of this program. I hope it correctly prepared my returns. Most of the display windows are too small to read all the text which gets truncated and user has no way to scroll or expand the panel. The pay_tax_by_credit_card said page can't be displayed and trouble shooter couldn't id the problem (I have 3 browsers but won't use IE). State return offered no display of summary of return until I printed for filing. Very clunky and inconsistent interface. Can't get to print functions before finalizing return
Pros: Easy to install, Easy to prepare, Easy to import, Fast
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock