Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Won't Update, Won't Let Me File File
on April 15, 2018
Posted by: SJWeiss
I've used H&R Block for years with no problem. This year is is a disaster. Bought it today (4/15/2018), keeps thinking it's January and asking me to update, and after it updates it won't let me finish or file. This is a defective product.
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great features, no for deceased executor, tho
on April 15, 2018
Posted by: cmarslett
I have used the Deluxe Software for 20 years or more. And it has always minimized my time spent filing my own taxes and my granddaughter's.
It's first shortcoming I have had an issue with is filing my deceased parents' final return. There were no instructions on handling the specific forms for registering and executor with the IRS to get older 1040s and to register as a fiduciary relationship. I would have gladly bought an extended package if I could have. I still love the deluxe package however.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Needs more detail in help
on April 15, 2018
Posted by: lpgray
I've used H&R block for the past few years. While it's easy to use and offers some tax help and explanations of forms, this help is always lacking. This year I needed extra help on an item, and the program's help had maybe one short sentence for explanation. I clicked a web link to get more help, and after much looking around on the website, I still could not find the subject. Of smaller importance, but annoying, the software looks lousy on a high DPI monitor (it even warned me during installation that I should lower my monitor's resolution. C'mon, you guys make enough money to improve these things.
Pros: Easy to install, Easy to import
Cons: Time consuming, Doesn't maximize refund
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use!
on April 15, 2018
Posted by: coachraz
Only problem was that it wouldn't file electronically. It kept getting kicked back and one of the things it said was that sometimes it won't file electronically. No big deal. I printed it and will send it in the mail.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Consistent results year after year
on April 15, 2018
Posted by: MrsDrDebB
I've been using HR Block Tax software since it was TaxCut... I wouldn't go anywhere else.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
review
on April 15, 2018
Posted by: Buddy Jr
the 1099CSA was difficult to complete because worksheet A was not definitive in computing in the taxable amount. I have done this since 1992 and this is the first year to experience a problem.
Cons: Hard to fix issues
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
unique tax deductions makes this software must hav
on April 15, 2018
Posted by: buffalo779
nice to have but needs additional work "12 character to short"
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Smooth Sailing to accuracy and best results
on April 15, 2018
Posted by: HmblySmrt
Years back, I tried both Turbo Tax (which I received for free) after I bought HR Block for the same year. Since then I am a loyal customer of HR Block! It is getting better and better every year. This year it took me 4 hours to fill my info, to e-file the return and copy it and receive the IRS acceptance. What a relief!!!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock