Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Easy to use
on April 12, 2018
Posted by: henry1
I've used Tax Cut for many years. It's easy to install and use and the help screens are very good. The Tax Deduction subprogram puts this over the top as I can easily calculate reasonable amounts for the goods I donate to charities.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Hard to navigate, but a nice $$ result
on April 13, 2018
Posted by: scotty88
This program can be hard to use sometimes, wanting you to review things and not letting you move on, even after you have. After lots of trials and tribulations, I got everything squared away and ended up with a refund when I expected to have to pay in!
Pros: Easy to install, Maximizes refund
Cons: Hard to fix issues, Hard to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
not easy
on April 13, 2018
Posted by: billyb2b
unable to locate deductions for 3rd vehicle, hurricane Irma non-reimbursed expenses, and several IRS forms
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Eliminates a lot of confusion!
on April 13, 2018
Posted by: TedSip
Online chat helpful in clarifying fine points, just a looong wait! I found it easy to review and update input as I became clearer of what was happening. Bug? The acceptance date/time on my e-file was EARLIER than my submission.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Almost perfect, but UGH!
on April 13, 2018
Posted by: ewr3
Federal Return went well, but transfer of Interest Income to PA Tax database within
H&R Block went haywire, when PA software acknowledged Interest Income but would not include it in PA SP Tax Forgiveness calculations. Software treated it as an actual PAID CREDIT rather than simply a reduction in taxes paid. No matter how often I went over the questions to force a change in the calculations, it didn't matter: the Interest Income would not be recognized as true income. Perhaps the
PA Instructions related to the Tax Forgiveness calculations confused the programmers. Whatever the cause, I was forced to white out the printed results and replace them by hand with the proper mathematical results. Consequently, I spent at least 5 X more effort trying to correct the software than I would have by simply doing the whole return by hand. And of course, I spent more to get
the State Return with the original purchase. Also, please allow users to print the screen their working on, rather than only allowing the print choice of filled out forms. Ed Reich 4/13/18
H&R Block went haywire, when PA software acknowledged Interest Income but would not include it in PA SP Tax Forgiveness calculations. Software treated it as an actual PAID CREDIT rather than simply a reduction in taxes paid. No matter how often I went over the questions to force a change in the calculations, it didn't matter: the Interest Income would not be recognized as true income. Perhaps the
PA Instructions related to the Tax Forgiveness calculations confused the programmers. Whatever the cause, I was forced to white out the printed results and replace them by hand with the proper mathematical results. Consequently, I spent at least 5 X more effort trying to correct the software than I would have by simply doing the whole return by hand. And of course, I spent more to get
the State Return with the original purchase. Also, please allow users to print the screen their working on, rather than only allowing the print choice of filled out forms. Ed Reich 4/13/18
Pros: Easy to install
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block & It's Done!
on April 13, 2018
Posted by: Mo Money
I have been using H&R Block for several years and am consistently pleased with the software.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
A Step Backwards in UI
on April 13, 2018
Posted by: HRBlick
Worst, worst, absolutely worst UI ever since Tax Cut, going down, 3, 2, ...
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Failure to pull all data from previous year return
on April 13, 2018
Posted by: Richard 7779
I have been using your income tax program for the past several years. When I filed my 2016 return, I elected to assign part of my 2016 refund to my 2017 tax year liability. I forgot I choose this option when I filed my 2017 return. Even though your 2017 program pulled data from the 2016 return as a starting point for the 2017 return, it failed to pull the portion of the 2016 return refund carried to 2017 for both the federal or the state returns. This failure has delayed my refunds for 2017 in both cases. I don't understand why your program does not pull this important data when it pulls all the other data from the previous year.
Value
2
Written by a customer while visiting HRBlock