Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,955 Reviews)
Rating breakdown 113,955 reviews
5 Stars
76,779
4 Stars
20,461
3 Stars
6,900
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,555 out of
37,553)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Easy to file; improved communication needed
on March 19, 2018
Posted by: JP2018
I have been using H&R for several years and the filing process has always been easy. However, as life/tax events happen, the ability to question H&R professionals has not been easy. The 800 # is automated and does not navigate well, an account id must be created to join a community forum in hopes of finding a specific tax answer and I have been unable to find or interact with the "live chat" feature that is promoted on the software (which links you to creating an account). I would like an easier communication process, but I'm guessing the idea is to promote going to a local office.
Pros: Easy to install, Easy to import, Fast
Written by a customer while visiting HRBlock
Customer Rating
5
Tax Forms completed - completely hassle free!
on March 19, 2018
Posted by: CKwindy
Exceptionally easy to work through and complete! Gathered documents, input data or imported forms, reviewed data, submitted and Done!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Deluxe 2017
on March 19, 2018
Posted by: Crusader1964
Been using H&R Block tax software for over 5 years now. I love it! Easy to use and easy to file both Federal and State returns at the same time.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
6 Year User
on March 19, 2018
Posted by: Taxes in Texas
Tops -HR Block needs to divide Royalty and Rentals
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great feeling of security.
on March 20, 2018
Posted by: Renate
I have used H&R Block tax software for several years and have never been disappointed or surprised. I reel secure that I'm covered each time I file. Thank you for your hard work to keep me as a customer.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to navigate
on March 20, 2018
Posted by: jShawneyw
I have used H & R Block tax programs for the past 5 yrs., however, this year I had a great deal of difficulty with the Federal filing. Every time I select Fed. to check the status, I am taken to State which has already been accepted and paid. I had previously thought I paid the Fed. through my checking account, but when that was not acted upon, I selected to pay Fed. with my credit card. That pymt. was accepted, but still not able to receive satus of Federal filing.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy too use with comfort that things are right
on March 20, 2018
Posted by: Allen Lee
I have used this software for a number of years and find it easy to use with help on more difficult topics. It is a good value.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Product
on March 21, 2018
Posted by: Survivor 123
Everything went smooth except toward the end e-file submittal showed pending for three days. I had to call H&R Block, and it had to be resubmitted. It was accepted by the IRS in two hours.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock