I needed to file an amendment simply to add one exemption. Very confusing software. I finally downloaded the forms from IRS and state websites and submitted manually. I am very disappointed with H&R block.
I have been using H&R Block software for numerous years. It is easy to use and really self-explanatory. Using H&R software has resulted in no IRS audits in the last several years. The 1st time I used the competition 's product I was audited! I will use H&R until I don't have to file anymore.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund
I tried to check the status of my efile and was sent in an endless loop to check my hr block efile status check, then fill in my personal info and then back to the hr block efile status check again.
Purchased earlier this year. Filed an extension in April. Tried to complete 2016's filing before 10/16 deadline. However, required updates would never resolve issues. Had to file a "Draft Form - Do Not File" and never could gain access to the state filing. As a long time user of your software (over 10years), this is a very disappointing experience. Unfortunately, this is not the first time. I am forced to reconsider my loyalty.