Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
Deluxe 2016
on February 5, 2017
Posted by: Mhw12
from Aberdeen, SD, United States
Marital status:Married
I am not happy with this software. I filed 2 returns , one for me and 1 for my son. Only 1 return was saved, the 2nd return was saved.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great customer service
on February 5, 2017
Posted by: KristinaT
from Dixon, IL, United States
Marital status:Single
I've been using H&R Block software since 2009 and have never had a problem. This year unfortunately I ran into a snag during the download process. I called customer service and the tech stayed on the line with me for an hour helping me through the problem. She was polite and helpful and stayed with me until it was resolved. Very happy with the customer service. Thanks, Ashley!!
Cons: Hard to install
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Deluxe
on February 5, 2017
Posted by: cindyloow
from Maidsville, WV, United States
Marital status:Married
Very easy to do! Great Support! Helped me get more money back!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 5, 2017
Posted by: Cheryl80778
from Arkansas
Marital status:Married
This was the first year I sold stock, and it was very easy to include this on our tax return. I would suggest more lines for charities, as you cannot add additional charities once you run out of lines. It would also be nice to have a physical phone number listing in the software, at the top of the pages, so we don't have to dig hard to find a human to speak to. I will use H&R block again next year (did last year too). Thank you for making this tax preparation as painless as can be!
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy,Accurate,and straight foward
on February 5, 2017
Posted by: MRWarr007
from Danville VA
Marital status:Married
The program is very Easy,Accurate,and straight foward
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Better than Turbo Tax
on February 6, 2017
Posted by: RayWilson
from Midwest
Marital status:Single
I have used TurboTax for the past few years and thought it did a pretty good job, and it did, but I decided to try H&R Block's tax software this year. My primary reservation was whether or not I would be able to retrieve my previous years filing information; saves time. H&R was able to do that, but it took me some time to figure it out. It was easy once I got to the right spot in the menu, but I missed the point in my initial launch and had to restart. This is the only reason I did not give this a 5-star rating.
Cons: Hard to import
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Amazing!!!!!!!!!
on February 6, 2017
Posted by: JaznJust
from Tennessee, United States
Marital status:Single
I have been using HR Block ta program for over 8 years, I started with Turbo Tax and that program was confusing. I will continue to use HR Block.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
GOOD BUT CAN BE INPROVED
on February 6, 2017
Posted by: cbh2489
from Indiana, United States
Marital status:Married
We moved and finding info that we need was not easy to under stand. we retired and didn't make a dime in the state we moved to.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock