Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
Partially worked
on January 27, 2017
Posted by: ratherbefishin
from St Cloud, MN, United States
Marital status:Married
I've used H&R Block Deluxe for several years now and it's worked well until this year. I worked on entering info over the past week and a half and tonight I was going to finish and send it off and it would not let me into the program. Came up with a message that said "File header Block not found" Tried several things which did not work so I ended up re-entering all my info again. Did not call customer support as google reviews were mixed on getting any help with this problem. Needless to say I was pretty disappointed with what happened this year. Problem needs to get corrected before next year or I will use a different tax program.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Health Savings Account
on January 28, 2017
Posted by: Near Knoxville
from Jefferson City, TN, United States
Marital status:Married
2016 was the first year with high deductible health insurance and a health savings account at work. I was a little concerned about how the H&R Block software would handle Form 8889 and the worksheet within the IRS instructions. So, I worked through the extremely cryptic IRS form offline in parallel with the software and wound up with the same results.
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One thing that I never liked about tax software is that it rounds everything to whole dollars. I realize that this is all the IRS requires. But, as an engineer I'd prefer the precision if the software would handle dollars and cents.
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One thing that I never liked about tax software is that it rounds everything to whole dollars. I realize that this is all the IRS requires. But, as an engineer I'd prefer the precision if the software would handle dollars and cents.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Poor Handling of Medical Savings Accounts
on January 30, 2017
Posted by: Excalibur
from Elkhart Lake
Marital status:Married
We have Medicare Advantage MSA's and found it difficult to navigate your program this year. Had to ask questions in Google and analyze the Form 8889 For HSA 's. Not sure if it's your software or just the way the IRS wrote to instructions but it was difficult and have been using your software for years. Almost would up paying the 50% penalty tax at one point.
Pros: Easy to install, Easy to fix issues, Easy to import, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
2016 Federal and State Income Tax Filing
on February 1, 2017
Posted by: B L A N K
from Tulsa, Oklahoma
Marital status:Married
Federal 1040 went fine. Dificulty on Oklahoma Retur Form 511, Subtraction information for Military Retirment Pay was not transfered from 1040 to Oklahoma 511-A. Oklahoma Standard Deduction, and Exemptions not auromatically listed on Form 511 to help determine final OKlahoma Taxable Income.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Worst year!
on February 2, 2017
Posted by: Mrs CAB
from Irondequoit, NY, United States
Marital status:Married
I have used this program for many years. I have always enjoyed it. This year is different! I completed and filed my taxes. State taxes say I have to wait for an update to file. This date has changed. Now I can't even get into my taxes on your program! Every time I try it tells me I can not open it till updates are installed. Updates say there are no updates everything is up to date! Why can't I open my tax file on your program?? I am so very frustrated! I think I will be trying a different program next year!
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Error in program
on February 2, 2017
Posted by: Texas professor
from Texas
Nice program except for this. On a W2, if one enters the verification form, the program automatically inserts hyphens into the code. The IRS rejected my filing because of this. Tried to "delete" and "back space" the hyphens out of the code, then a sign comes up and tells me "You have entered an invalid verification code. So I deleted the entire code since it was optional and resent it all to IRS. Warning to others, do not add the verification form.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great feature and great values.
on February 2, 2017
Posted by: HumS
from Dover, NJ, United States
I have been using the software for three years now, and the software is easy to use and served my needs. I had difficulty to transfer my info from Turbo Tax and info from H$R Block previous year. Other than that the software is outstanding.
Cons: Hard to import
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 2, 2017
Posted by: Wuerita
from Windsor, CA, United States
Marital status:Married
First year using this software and it was so easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock