Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
"Yes and no" review
on February 19, 2018
Posted by: Barb30
Expected state cost to have been included in deluxe edition. Having been a Block employee until this season, the software was fairly easy to use. Not sure a novice could use it.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
the program has all the forms i needed
on February 19, 2018
Posted by: CAL 526
I HAVE BEEN USING THE H&R BLOCK TAX SOFTWARE FOR YEARS. I WOULD SAY I WILL NEVER CHANGE. IT ALWAYS GIVES ME WHAT I NEED.
THANKS GUYS KEEP UP THE GOOD WORK
THANKS GUYS KEEP UP THE GOOD WORK
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Software Quality has Slipped
on February 19, 2018
Posted by: Grampsh
This is the third year I’ve used this software.
It crashed often. I was almost ready to use another vendor’s product before I finished the tax return.
It crashed often. I was almost ready to use another vendor’s product before I finished the tax return.
It based it’s auditing of my charitable contribution % on my adjusted income instead of my gross income. I had to manually eliminate deductions to reduce my contributions enough to stay out of the red on the audit. This adjustment reduced my refund.
I have a side self-employment job and it handled the schedule C okay with two wrong assumptions. I receive 1099s from the companies I do work for. It assumed I was a material owner in those businesses. It was not intuitively obvious how to change the box for material owner to no.
Second, it warned that I would not have enough taxes to cover my estimated 2018 self-employment income (which it never asked me). It used my net 2017 tax liability amount as my 2018 taxes, which is $1,500 less than the actual taxes. I was not asked if I will have enough taxes taken out from my other income to cover any 2018 self-employment income taxes.
Pros: Easy to install, Easy to import
Cons: Doesn't maximize refund, Hard to fix issues
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Fast, streamlined, good price!
on February 20, 2018
Posted by: jay2835
from Portland, OR, USA
So glad I switched over years ago. I love how the software is fast - not bloated and full of nagging to upgrade like some others. The Deluxe has the main schedules I need, and for a great price. I've dropped a star since sometimes the interview wording is vague, and the context-sensitive help is weak. But overall I love this and have no plans to change going forward.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Features...
on February 20, 2018
Posted by: ShoSho
Will received 5 stars when State is also e-filed free and not such a HIGH FEE is charged. Until then, I will continue to mail my State forms. This does NOT make a happy customer!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Federal fine
on February 20, 2018
Posted by: sukey
I have used for several years, satisfactorily, but this year state would not download--just said software management error. I will have to get state forms, elsewhere, even though I paid for it along with federal. Disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3
Ok tax software package
on February 20, 2018
Posted by: ArdenGarden
I have used H&R Block for a couple of years now. It's reasonably easy to use although it could be simpler. This year's program imported data from last year's return incorrectly.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Good product.
on February 20, 2018
Posted by: Goat74
Generally pretty easy to follow. I am left with a high level of confidence that my taxes are correct. One issue is the updates. When I ran them there was nothing to indicate that they had finished downloading. I waited what seemed like a long time and finally just his cancel. Only then did I see that the download was complete.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock