Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
5 Stars Federal 1 Star Arizona
on March 2, 2019
Posted by: Mike 95436
from Forestville CA
In general, the software is user friendly and easy to follow. However, I was unable to efile my Arizona return because the software did not support Form 348. This form is used by thousands of Arizonans and should have been supported. Instead, I had to manually complete Form 348 and attach it to a paper return. So, 5 stars for the Federal software and 1 star for the State software. Would not recommend this software if you claim credits on an Arizona return,
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Super painful.
on March 4, 2019
Posted by: John_Z
from Pittsburgh, PA
I have used the software for the last few years with great results. This year the program was full of glitches and issues. I sat down with an HR Block tax expert in one of their local offices and she even said that the program was not doing what it should. I had to spend several extra hours working to re-enter data and deleting documents that did not need to be in the file, but that the program would not correct. Super painful.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Can’t handle K-1
on March 6, 2019
Posted by: jj47
from Florida
Used and liked this program for many years. Worked great until I invested in a Master Limited Partnership. I’ll be doing something different next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Buggy. Kept locking up when I tried to e-file.
on March 6, 2019
Posted by: Frustrated in IN
from Fishers, IN
I've used H&R software for several years. This year's was the absolute worst! Some Goto features didn't work as they were suppose to. One didn't work at all. Biggest issue was trying to e-file....would lock up with Server Busy error. The only way out was to reboot.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
California state tax return
on March 10, 2019
Posted by: James79
from Fresno, California
Errors in the Calif. tax prep. software would not allow me to e-file. So I printed return for mailing, but did not mail because I needed to make changes and software would not allow changes to my Calf. tax return.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Worst Tax Software
on March 10, 2019
Posted by: sanitymj
from Everett, WA
The software does not guide you through taxes properly or even explain them to you. If you have any advanced taxes you might as well go into a tax office.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Horrendous---just a piece of garbage
on March 10, 2019
Posted by: Angry Paul
from Massachusetts
mIscalculated and misrepresented numbers ... thnk god i read the return before i sent it in
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
The Customer Service Link Does Not WOrk
on March 11, 2019
Posted by: BillGee
from rockville md
I have used this for at least a decade and this year's is the worst. I want to get help but the link to customer service does not work. I had to amend my first filing and Block does not provide a way to compute the state version.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock