Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5
Taxes simplified
on March 7, 2017
Posted by: Retired Tom
from The Villages Florida
Marital status:Single
I have just completed my 2016 Federal Tax return. This is my fifth year using H&R Block Deluxe Tax software. Use of the software is simple and accurate.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
just ok
on April 4, 2017
Posted by: 444555
from Sterling Heights, MI, United States
Marital status:Married
I bought a while ago, it works but won't buy again.
Cons: Hard to fix issues, Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Good until the last update - then bad
on April 4, 2017
Posted by: CharlieM
from Liberty Lake,WA
Marital status:Married
I was very pleased with the software - been using it for years. But the last update was garbage. I ran the update 3 times before it let me open the program so I could file. Then every time I tried to efile it said I had to run the update. I finally had to mail my return it. DID ANYONE TEST THAT UPDAT!!!! IT APPEARS THE ANSWER IS NO!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
some good,some confusing
on April 9, 2017
Posted by: Janney
from Amherst, MA, United States
Marital status:Married
last year I was able to print my estimated 2017 tax forms, this year it does not seem possible...please let me know how to do this...it calculates total estimated tax but does not print the forms for mailing....why?
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Less help then in years past
on April 10, 2017
Posted by: Why is nickname required
from Mass
Marital status:Married
There where not as many links or explanations of questions.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good for price, GA Retirement advice is misleading
on April 11, 2017
Posted by: P2Day
from Prosper, TX, United States
Marital status:Married
I have been using H&R Block's tax program (Deluxe) with no problem for years. It is a great value, because it gets the job done at a reasonable price. The only problem I have had so far that I can remember is for tax year 2016. I had to file a GA return, because I moved to Texas in 2015, worked for my GA employer remotely from Texas from Jan - March 2016 and then retired effective April 1, 2016. The advice given by H&R Block Deluxe GA on what part of my retirement income as a non-resident for all of 2016 was taxable by Georgia was at best misleading and not at all helpful. In the hope that H&R Block will correct the instructions, I am going into detail below.
What made the matter confusing was that the H&R Block GA program instructions said:
What made the matter confusing was that the H&R Block GA program instructions said:
Pension and Annuity income is taxable in Georgia only if:
* It is deferred compensation (Ex. 401(k) distributions)
* It was earned working in Georgia in a prior year.
* The prior year's income is more than smaller of $5,000 or 5% of the total 2016 income from all sources.
* It is deferred compensation (Ex. 401(k) distributions)
* It was earned working in Georgia in a prior year.
* The prior year's income is more than smaller of $5,000 or 5% of the total 2016 income from all sources.
Then the program just threw it all on me and said: You reported $x of taxable pensions and annuities on your federal return. How much of this amount is taxable in GA?
All the above conditions are true for me. The instructions thus seem to imply that my retirement income from my 401(k) and traditional IRA are taxable by GA and I owe big bucks.
However, I eventually found U.S. PUBLIC LAW 104–95—JAN. 10, 1996: "No State may impose an income tax on any retirement income of an individual who is not a resident or domiciliary of such State (as determined under the laws of such State)."
As a non-resident of GA for all of 2016 I think that says my 2016 retirement income is not taxable by GA, so all I have to do is answer "0" when the H&R Block Ga tax program asks me how much is taxable.
On re-reading the instructions I see that the conditions are *necessary* conditions, not *sufficient* conditions for tax-ability.
It would be helpful for H&R Block to rewrite the instructions to be more clear and take into account U.S. PUBLIC LAW 104–95—JAN. 10, 1996.
It would be helpful for H&R Block to rewrite the instructions to be more clear and take into account U.S. PUBLIC LAW 104–95—JAN. 10, 1996.
Pros: Easy to install, Easy to fix issues, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program
on April 11, 2017
Posted by: LarryUll
from Parker, CO, United States
Marital status:Married
Easy to complete and quite thorough. Hate to pay taxes but this makes the process more bearable.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Make a complicated return easy
on June 8, 2017
Posted by: chanao
from Lakewood Township, NJ, United States
Marital status:Married
I have a complex return and a short fuse. My husband and I are still happily married after doing our taxes - a miracle. Thanks
Pros: Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock