It was just waste of money and time. I will not do it again.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Got it done quickly
on January 28, 2019
Posted by: KFMC
from Oregon
Although I had some problems opening the program this year, once I got it the process went quickly.
Pros: Easy to fix issues, Easy to prepare, Maximizes refund, Fast
Cons: Hard to install, Hard to import
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
First time tax software has given me any trouble
on January 29, 2019
Posted by: 1o1e12
from Orlando FL
Federal Tax return rejected. The two errors given were incorrect. Florida doesn't have state tax so the fact that there was a processing issue with my state tax return makes zero sense. Prior year AGI or PIN not matching. My AGI is correct, I'm literally holding my previous tax return from 2017. I wasn't asked to input 2017's PIN I was asked to create a new one. Digital department isn't open right now.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Fix below issue
on January 29, 2019
Posted by: vb dad
from Virginia Beach VA
Ive been using the program for 10 years and doing all my kids taxes also . this year I paid the initial fee to get the program,and the free 5 fed taxes. I started my taxes but was waiting on additional paperwork. so, I started and finished my daughters taxes and entered her credit card info to pay the state. I entered my activation code and it kept saying wrong code(I have the print out so I know the code is correct). IT never did accept federal or state,but because I kept trying your program charged my daughter 8 times .I would think it would have to be transmitted to the IRS and state of VA before a single charge would be on it. A response and correction would be appreciated. and a code that actually works sinse I already paid for one originally. E
Pros: Easy to prepare
Cons: Hard to fix issues
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
My return was rejected
on January 31, 2019
Posted by: Brad1056
from San Carlos CABrad
I screwed up and put the wrong AGI to E file and was rejected I was charge to re E file the State Didn't think that was fair I've used this software for years I think my error should have been caught...
Pros: Easy to install
Cons: Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
This is getting complicated.
on January 31, 2019
Posted by: cjtalbo
from wa
I had a hard time following the format. It still asked questions, but the moving through the program is getting more complicated every year. Had problems getting the update.