Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
your 2016 AGI + Sign Your Federal Return
on February 25, 2018
Posted by: Annie HO
from Phoenix, AZ, USA
Your 2016 AGI: You state: Since you filed with us last year, we've already entered this for you. IT WAS NOT ENTERED though I filed with you last year. Took me awhile to figure it out since the IRS rejected my Return. I thought that the AGI amount was hidden!
Sign Your Federal Return: By creating a 2017 PIN, you're signing your return and agreeing to the e-file disclosure document. PIN (empty box) any 5-digit number. I thought you wanted a brand new number vs. using every year the same 5-digit number. This is very confusing!
Sign Your Federal Return: By creating a 2017 PIN, you're signing your return and agreeing to the e-file disclosure document. PIN (empty box) any 5-digit number. I thought you wanted a brand new number vs. using every year the same 5-digit number. This is very confusing!
Pros: Easy to install
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Filed Fed with Errors Deluxe didn't catch,Amended
on February 25, 2018
Posted by: unhappy187
from Illinois, USA
I bought H&R Deluxe and it did not catch errors that my SS pmand recorded from my W-2s did not have excess SS taxes but numbers of what I paid were transferred to excess SS paid. This resulted in my e-filing a return that claimed I was due thousands of dollars in a refunded when in Fact I owe $3,000. But the software to Amend a return was not available until a future update. I am so disappointed that it did not catch the error and that the software I was sold did not include the ability amend the Fed Return before the refund I did not deserve was deposited in my account and I do not know how to give back the refund I do not deserve.
Pros: Easy to import
Cons: Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
horrible experience...
on February 25, 2018
Posted by: Glennis
from Southington, CT, USA
After forty plus years of using H&RBlock ....never again!!!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Nightmare!!!
on February 25, 2018
Posted by: wpjt
I've used this software for many years with no problems and have always recommended it to friends. No more. Exasperating to use. Would not work with supplied CDs. Would not work with Chrome. Glitchy when it would work.
Cons: Hard to fix issues, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on February 24, 2018
Posted by: GloriaV
I have used the H&R Block software since i began working for H&R B lock in the 90s and have always found it user friendly.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Does not support Amended Federal Returns
on February 24, 2018
Posted by: steveplante
from Manchester, CT, USA
The software does walk me thru 1040X, but at end does not Print the 1040X. It prints the complete 1040 with updated amounts, but this is not proper. I have used H&R Block software for many years; this is most likely the last time.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
had problems
on February 24, 2018
Posted by: granniec
from Shreveport,LA
I got a w2 a week after I e-filed taxes this program said I could not e-file amended file as I changed it and I was not sure I done it right when I closed it out it said your amend file has been e filed. Not enough information on amend tax. Hard to go back to file I have been looking for. Gave it a low rating because I had a problem with amend tax.
Pros: Easy to install, Easy to prepare
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Poor.
on February 22, 2018
Posted by: Ooooooh
The program stated that I had completed both federal and state. I did not have internet service where I was at. So I travel ed 9 miles one way to where I could access the internet. I sat down where I left off thinking
Things will go quickly since the CD program said I was ready to efile. Then program then states that I need last years AGI or there will be a problem filing with the IRS. I am all set to file and last years return is 9 miles away. When your program says I am finished and ready to file, then you shouldn't be asking for additional information afterwards. It meant traveling an additional 18 miles for me. That question could have been easily asked at the beginning and not as an afterthought. This is my first time with Block and probably my last.
Things will go quickly since the CD program said I was ready to efile. Then program then states that I need last years AGI or there will be a problem filing with the IRS. I am all set to file and last years return is 9 miles away. When your program says I am finished and ready to file, then you shouldn't be asking for additional information afterwards. It meant traveling an additional 18 miles for me. That question could have been easily asked at the beginning and not as an afterthought. This is my first time with Block and probably my last.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock