Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
H and R Block Basic
on March 13, 2019
Posted by: 1927peejay
from Port Townsend, WA
My return is fairly simple. I've used this software to prepare my tax report for several years. It's done a good job for me, and has improved each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
filing easy
on March 13, 2019
Posted by: davlin
from Katy, Tx
Took a while to install but, after that went smoothly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
E-filing More Than Five Returns
on March 13, 2019
Posted by: Steve K P
from Sherman, Texas
Each year I prepare six friend & family returns. The Basic software allows five free e-files. One year the software allowed me to pay for the sixth return, but the last several years it has not let me. One year, I paid for number one thinking that would allow me five free, but it only allowed four free and disallowed number five. Is there any way to file five short of purchasing TWO software packages?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Really left me hanging on my K1.
on March 14, 2019
Posted by: JD28
from FLORIDA
You could have done much more to help with filing my K1. At least point me to the IRS link for Partner's Instructions for Schedule K-1. And how about a few general statements like passive losses can only be used to offset gains. Really very poor in this area. Do better next year, Otherwise a good product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Simple to use
on March 14, 2019
Posted by: MarcNH
from Washington, DC
I did my mother's taxes including a household employee and it was very straightforward and easy to use. The high charge for state returns seems unfair.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
easy to use
on March 14, 2019
Posted by: pdh138
from broken arrow,ok
Have been using from 2013 or longer very pleased with it
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Complete satisfaction
on March 15, 2019
Posted by: J T P
from Cleveland, TN
We have used H & R Block products for several years and are very happy with the ease and completeness it offers. Keep up the good work!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Missing Amounts
on March 15, 2019
Posted by: RLSJRD
I've used H&R Block for years. This year I had to enter my information a little at a time and accidentally forgot to add numbers into my deductions. All of my charitable contributions had $0. The review didn't catch my mistake and now I have to file an amended return, for both Federal and State taxes, or let them have my money.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
4
Written by a customer while visiting HRBlock