Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Does not cope with marriage to foreign citizen
on February 20, 2019
Posted by: peabodynelson
from Michigan
Contains features for handling foreign income for bona fide residents of foreign countries. Does not have the capability to cope with a spouse who does not have a SSN. Of course, non US citizens don't have one but it seems logical than anyone filing married and having foreign bona fide residence might just be married to someone without an SSN. Overall, does not deal well with expatriate filers.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Hard to navigate
on February 21, 2019
Posted by: formerHRfan
from Fort Lauderdale
Have been using H&R for about 9 years now. This year the software seemed very hard to navigate if I had to go back and fill something in on a background form. I also thought some of the explanations weren't as complete. Overall, it just didn't 'feel' as good.
Pros: Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on February 21, 2019
Posted by: Chuck533
from Weeki Wachee, Florida
No problems using it and finished in a short time.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Been using since it was Tax Cut!!!
on February 21, 2019
Posted by: Villrf
from FL
I purchased as soon as available. Did not use until we received final documents (or notice thereof). Been using since the days it was Tax Cut. This year's version does have a few bugs but considering they have had to virtually rewrite the software, that's to be expected... and, they were easy to work through.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Discerning taxpayers: Look beyond interview!
on February 21, 2019
Posted by: Thomas Z
from Tampa, FL
The H & R Block software's interview does an adequate job of gathering data for most tax returns but discerning taxpayers will need to look beyond the interview. For example, in the interview questions for completing Form 5695 (Residential Energy Credit), it only asks about solar energy, not geothermal heat pumps. Had I not known that there is a 30% federal energy credit for installation of geothermal heat pumps and gone into Form 5695 to fill it in manually, the H & R Block software interview would have led me to believe that, because I did not install new solar equipment, I did not have a federal energy credit. I would have missed out on the 30% federal energy credit for geothermal. The interview should be updated to ask about geothermal heat pump installation.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Nice
on February 21, 2019
Posted by: Joop
from Nevada
Has worked well for me for years. I would recommend i
Pros: Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Quick
on February 21, 2019
Posted by: Rocklrs
from N. Florida
We have a simple tax return. H&R made it even more simple, and quick to file.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
quick & easy
on February 22, 2019
Posted by: glanham
from Charleston, IL
This program easily guided my along the tax path, which is no small feat since I have to navigate foreign earned income credit. It was a positive experience & helped me to complete this task.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock