Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,651 Reviews)
Rating breakdown 11,651 reviews
5 Stars
8,609
4 Stars
1,721
3 Stars
557
2 Stars
282
1 Star
482
89%of customers recommend this product.
(
4,422 out of
4,965)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Very intuitive
on March 6, 2019
Posted by: billberlin
I have been using this program for several years and am very pleased with how easy it is to use. very intuitive
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Unsatisfied
on March 11, 2019
Posted by: Jenniferd14
from Billerica MA
I submitted my taxes on February 11thand I still have not received them. I have never waited this long before. I do not think I will use this program again I used a different program for my family and they all got the taxes back. I am getting very nervous of why it’s taking so long this year I have never had a problem before
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
used for years, excellent
on March 18, 2019
Posted by: JGre
from Las Vegas
Product is simple, easy to use. Only issue was the CD I received in the mail, as I always get in December, would not load, so had to purchase online. I like having the CD as backup, just in case, and when I call the number, can never get an actual person to ask for a new CD to be sent.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Basic Tax Software
on April 12, 2019
Posted by: JJohn
from Altamonte Springs, FL
I downloaded this last month so just finished filing my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Up to date
on April 14, 2019
Posted by: Juani60
from Orlando, FL
Very good. I have been using H/R Block now for many years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Re-installing software and State Deductions
on April 17, 2019
Posted by: Monnie1945
from Naperville, IL
After many calls about reinstalling software on my daughter’s computer and receiving many codes, nothing worked to I had to copy the .T18 file and submit her return from my house. I also think you need to be more specific in the questions you ask relating to state income tax deductions so that the consumer can understand what you mean by “refund” vs “overpayment”. I was getting an incorrect result because I split my IL overpayment from 2017 into a true “refund” where you get the money back vs the part that I credited to 2018 taxes.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not Satisfied.fonts are too light can bearly read.
on April 17, 2019
Posted by: PastorMam
from Oswego, IL
I don't like this software at all. I will not use again. There's nothing wrong with my computer. Too much money to pay for something that doesn't work.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible Experience
on April 22, 2019
Posted by: lzd4km
from OKC, OK
Software let me efile Federal separate from state, then would not efile state. Had to print and mail state the day after but couldn't because I was traveling. But for this the software works well.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock