Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
3.9
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
99
4 Stars
24
3 Stars
12
2 Stars
13
1 Star
25
76%of customers recommend this product.
(
127 out of
168)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Customer Rating
4
E-file part of software did not work
on April 29, 2017
Posted by: Joel7
from Albuquerque, NM, United States
Marital status:Married
I bought H&R Block software back in February & e-filed it in the last part of February. I waited for my return, did not receive it so I resent it April 15.H&R Block said it was not e-filed, resent it April 28. H&R Block said was not e-filed. I Called H&R Block, they had me reinstall new software . Looks like this time it's going to work.
Cons: Time consuming
Pros: Easy to install
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Pain in the butt
on April 24, 2017
Posted by: None157584
from Florida, United States
Marital status:Single
I had a simple return that required a payment and it was a pain to get a simple return filed and make a payment. I still don't know if it's gone through. I get confirmations but the money still hasn't come out of the account. I go back and try to figure out what's happened and I figure out what's happened or hasn't happened.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Easy and great value.
on April 21, 2017
Posted by: David 5670
from Louisiana
Marital status:Single
The second year I have used this software. I am well pleased. Entering the data is easy. Only took me about 1/2 hour to file two federal returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
activation code did not work had to pay twice
on April 18, 2017
Posted by: kathleenl
from Glens Falls, NY, United States
Marital status:Married
i bought the program and then the activation code di not work when i went to file. Therefor I had to spend more money to file my taxes!
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
It would have been 5 Stars...
on April 18, 2017
Posted by: wasurf10
from Seattle, WA
Marital status:Single
The software is user friendly although if you are in a state (i.e. WA) that does not have state tax. The software does not give you a hint to resolve it. An easy hint such as "type 0" in the blanks would suffice or incorporate an N/A.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
horrible once again
on April 17, 2017
Posted by: wv4bvyq3b4by3ytv57yt3v7t
from texas
Marital status:Single
almost impossible to correct mistakes, doesn't import from its own software.
Cons: Hard to fix issues, Hard to import
Pros: Easy to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Sweet & Easy
on April 17, 2017
Posted by: ChazInNH
Marital status:Single
Just as good as 'the other' program, and actually more intuitive. I became a Block customer when the other program removed functionality from its Basic in 2014. It was a snarky move, and once I got used to Block, I never looked back. I find the interface VERY easy to use. Tax prep goes really quickly.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fast, Accurate, and Easy
on April 17, 2017
Posted by: bulldog2020
from St. Petersburg, FL, United States
Marital status:Single
Took me less than 30 min to do fed taxes after install and import. No extra costs like some of the other brands.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock