Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,170 Reviews)
Rating breakdown 12,170 reviews
5 Stars
8,923
4 Stars
1,836
3 Stars
599
2 Stars
309
1 Star
503
89%of customers recommend this product.
(
4,736 out of
5,314)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Colchester
from San Antonio, TX
Verified Purchase:Yes
Used H&R Block tax filing software for many years. Good value, easy to use. Will continue to purchase. Really like the promotional pricing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Lysnh
Verified Purchase:Yes
It worked pretty well except for one option which was finding the form upon which I needed to enter my health plan. Need to have a direct link to the form.
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: bob_alou
from texas
Verified Purchase:Yes
the app requires form 8958 when filing married separate but will not let one file electronically even after multiple times completing the form. been that way for the last 4 + years. please fix it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida, USA
Verified Purchase:Yes
This 2024 Tax software was OK.
There were a couple issues with the navigation, but we figured them out.
There were a couple issues with the navigation, but we figured them out.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rbrown86271
from Florida
Verified Purchase:Yes
Product quality is down every year. Too many software glitches.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Alison1961
Verified Purchase:Yes
Used over a decade now and happy with the ease of use and support when needed.
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mjpete82
from Austin, TX
Verified Purchase:Yes
It works pretty well, but somehow the software got stuck on "EXTENSION" and it says I have not filed. I did electronically file with this software and it worked. I have the confirmation that it was accepted by the IRS in my email. So I am not sure why it returned to EXTENSION in my file when I go to look at status.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JimK54
from Ohio
Verified Purchase:Yes
Did taxes at the last minute, so it went well... Nice price initially, but had to pay extra for stat return and independent contractor.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock