Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,170 Reviews)
Rating breakdown 12,170 reviews
5 Stars
8,923
4 Stars
1,836
3 Stars
599
2 Stars
309
1 Star
503
89%of customers recommend this product.
(
4,736 out of
5,314)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Pengie 79
Verified Purchase:Yes
I buy this every year to help me with doing my taxes.
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western Washington
Verified Purchase:Yes
I used it last year and it imported all my data into this years filing so I only had to fill in a couple of items. I will defiantly use it again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MarkR49
from Cincinnati Ohio
Verified Purchase:Yes
Had an unusual circumstance this year and the program’s question and answer sequence handled it well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DM Filing
Verified Purchase:Yes
The software worked very well, however I could not download a copy of my file of taxes! Important to have this!
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland
Verified Purchase:Yes
I’ve used this product for years and have been happy with it every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: lightsensitiveuser
Verified Purchase:Yes
Good software. Does what I need it to do, for the most part. My primary complaint is that it does not support a dark mode. My eyes are constantly blinded by using the software. In a day and age where everything else has a dark mode, this lack is sorely (literally) visible.
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: meeeeeeeeeeeeooooooooooow
from Washington
Verified Purchase:Yes
I've been using this for six years and it is what I expected pretty quick easy to use and I'll continue to use it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NoStressTaxes
from Houston, Texas
Verified Purchase:Yes
Using H&R Block's tax software made filing my taxes easy and stress-free. The interface was user-friendly, and I appreciated the step-by-step guidance throughout the entire process. It was clear, intuitive, and even flagged potential issues before I filed. I felt confident that everything was accurate, and I especially liked the ability to import documents and previous returns seamlessly. Overall, a great experience—I’ll definitely be using it again next year!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock